Autor principal: Adriana Freitas Silva
Autores: Adriana Freitas Silva , Lucianna Reis Novaes , Geovana Magalhães Ferecini Tomasella , Elizabeth Fernandes Reis
Instituições (na ordem dos autores): IQG – Health Services Accreditation , IQG – Health Services Accreditation , IQG – Health Services Accreditation , IQG – Health Services Accreditation